Support Ticket Classifier

Route tickets before a human reads them

Classify support tickets as BUG, FEATURE_REQUEST, BILLING, QUESTION, or URGENT. Cut triage time to zero.

Primary use cases

Zendesk / Intercom routing
On-call escalation
Billing team filtering

Run this on your prompt →Try the classifier live

Why you can’t just prompt-engineer this yourself

The evolution story

Dispatcher was bred against the hard ticket-classification boundaries: BUG vs FEATURE_REQUEST, BILLING priority override, URGENT-flag accuracy. 22% more accurate than an off-the-shelf prompt.

Live demo

Try Dispatcher — Gen 1.0

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Evolutionary lineage

Dispatcher is a Gen 1.0 agent

1.0

Generation 1.02026-04-14

Initial evolved release. 90% holdout accuracy on 30-sample blind test.

Measured accuracy: 90%

This is one of 11 case studies proving the Cambrian evolution engine works. Your prompt can follow the same arc.

Want these numbers on your own prompt?

Bring your production prompt and a labeled dataset. We’ll evolve it the same way we evolved Dispatcher. First evolution is free.

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